Goals, Values and Beliefs
Our goal at FIRESTORMERS, INC. is simple — extraordinary customer service as we provide our customer’s needs in the wild land firefighting industry. Our goals are accomplished by a commitment from every employee.
Our values and beliefs require that we:
Honor God by doing what is right in all our contact with employees, the government, other contractors and any others with which we associate. This means that we will demonstrate high levels of honesty and integrity in everything we do.
Treat each employee with respect and give them an opportunity for input on how to continually improve our service goals.
Treat each employee fairly and with mutual respect. Firestormers, Inc. does not tolerate discrimination of any kind and encourages all supervisors to involve employees in problem solving and the creativity process. When problems arise, the facts should be analyzed to determine ways to avoid similar problems in the future.
Provide the most effective and efficient corrective action, to resolve customer service issues, to ensure our customers satisfaction and that the problem not be repeated in the future.
Foster an open door policy which encourages interaction, discussions and ideas to improve the work environment, thus increase our productivity.
Deliver competitive, impeccable fire suppression services to our customers, the government agencies and citizens.
Make “The highest quality service” our commitment as a team and our only way of doing business. This commitment will assure continued growth and prosperity.
Firestormers, Inc. is an Equal Opportunity Employer. This means that we will extend equal opportunity to all individuals without regard for race, religion, color, sex, national origin, age, disability, handicaps or veterans status. This policy affirms FIRESTORMERS, INC.’s commitment to the principles of fair employment and the elimination of all vestiges of discriminatory practices that might exist.